Leveraging Software-as-a-Service (SaaS): Providing Companies with another "Weapon" in Their Ongoing Efforts to Control Expenses

SaaS services require little upfront investment and therefore benefit the bottom line faster. Additionally, they require little to no dedicated in-house technical resources and therefore also benefit the bottom line in terms of headcount and associated salaries.


22 September 2009

There is no question that companies have been tightening their belts, taking a closer look at their balance sheets, and generally looking for all the various ways to manage expenses during the current recession. Here is an idea that perhaps you have not yet thought about to assist you in your cost control efforts: SaaS solutions! SaaS services require little upfront investment and therefore benefit the bottom line faster. Additionally, they require little to no dedicated in-house technical resources and therefore also benefit the bottom line in terms of headcount and associated salaries.

Of course, the SaaS solution we know the best and have the most experience with is our own. For more than a decade, Intralinks has been effectively using our exchanges to manage numerous critical uses where information needs to be shared securely inside and outside our firewall. Some examples include financial audits in conjunction with our accountants and advisors, legal “extranet” or repository with our outside attorneys and project management with our key technology partners. We have not only driven down expenses by reducing the associated paper costs such as printing, copying and overnight delivery but also have created greater efficiencies within our organization.

In addition to capitalizing on our own SaaS platform, Intralinks has also implemented other SaaS solutions. You are likely familiar with a number of other SaaS products already: leading CRM provider Salesforce.com is a common example. At Intralinks, we’ve leveraged some less well-known SaaS platforms with excellent results. One such example is Concur, an on-demand tool that both monitors and scales our travel + expenditure program. Another is Drawloop, a SaaS contracting tool that integrates with Salesforce.com and helps drive efficiencies in Intralinks’ contract process.

Ultimately, SaaS tools like ours or the others I mentioned above allow us to allocate more resources to our core business supporting strategic projects and initiatives that drive true competitive differentiation and growth. I’m happy to say that even during the worst of the economic downturn, Intralinks has been able to continue to invest in our business. This helps us to better serve our clients and to prepare to take advantage of the economic upturn which will surely follow these difficult times. With the effective use of “weapons” like SaaS solutions along with creative problem solving, companies can weather even difficult economic times and emerge even stronger than ever before!