CBI's Inaugural Conference on Clinical Trial Investigator Portals: Ensuring Sponsor and Site ROI from Portal Implementation

The return on investment from using a clinical trial portal to manage document exchange and communication with investigative sites versus using traditional paper-based methods is clear. From reducing study start-up cycle time to expediting document distribution and management during conduct and close-out, the time and money savings are measurable


24 November 2009

I recently spoke at the Center for Business Intelligence's Inaugural Conference on Clinical Trial Investigator Portals in Philadelphia, Pennsylvania. It was a really great event - well-attended and keenly focused on helping attendees make informed decisions about implementing a clinical trial portal. Presenters and panelists provided insight regarding clinical portal options available today, the pros and cons of different approaches and best practices to ensure successful implementation and adoption. For those who were unable to attend the conference, here is a summary of my presentation, and the full slide deck, attached.

Ensuring Sponsor and Site ROI from Portal Implementation
The return on investment from using a clinical trial portal to manage document exchange and communication with investigative sites versus using traditional paper-based methods is clear. From reducing study start-up cycle time to expediting document distribution and management during conduct and close-out, the time and money savings are measurable. In addition, there are added benefits of security and control that come with using a portal that contribute to ROI. However, most of the time, clinical trial portal ROI models are built only from the sponsor perspective, leaving investigative sites questioning, “What’s in it for me? This is just one more system I have to deal with!” To effectively implement a clinical trial portal, investigator site acceptance, adoption and use is critical. To get investigative sites on board, sponsors need to demonstrate how a portal is going to save them time and make their clinical trial participation easier, not harder. In addition to reviewing the sponsor ROI model, this session provides a practical overview of clinical trial portal requirements necessary to ensure site adoption and demonstrate ROI to sites.

  • The importance of site acceptance, adoption and use of a portal
  • Conveying the value of a portal to sites
  • ROI from use of a portal for both sponsors and sites