How to Implement an Automated SUSAR System

Manually distributing SUSAR letters isn't efficient - implementing an automated and secure electronic communication method simplifies the process.


29 April 2014

How to Implement an Automated SUSAR System

The traditional SUSAR distribution process you’re probably used to tends to be inefficient and time-consuming. With needing to identify recipients from the Clinical Trial Management System (CTMS), to creating a cover letter, printing and packaging SUSAR letters, mailing SUSAR letters and waiting for acknowledgement of a receipt – before you realize it several weeks have gone by and far too much time and money has been spent.

Parties involved in a clinical trial need to be notified of new and updated SUSARs and SAEs in a timely fashion. Manually distributing SUSAR letters isn’t efficient - nor does it always withstand proper clinical practice guidelines. Given the intricacy of clinical trials and cumbersome distribution route, implementing an automated and secure electronic communication method for this information simplifies the process. Aside from time savings, all parties can benefit a reduced work load, increased compliance with security protocol, decreased costs, simplified access and streamlined review of SUSARs.

Facilitating SUSAR reporting in this manner often involves steps that can be completed in a matter of minutes – such as loading recipients from CTMS to a portal, publishing the SUSAR in the portal and tracking the receipt of the documents electronically. While it’s clear the alternative to the traditional method offers many benefits, it’s important that you implement an automated SUSAR system properly.

To learn how to migrate from paper to an electronic system, roll-out the technology, integrate the solution and set-up compliant reporting, join Dr. Max Horneck, CEO, maxclinical GmbH, on May 8, 2014 at 11:00 AM ET / 4:00 PM BST / 5:00 PM CET for a complimentary webcast presentation entitled, “Informing the Investigator: Implementing an Automated SUSAR System.”

We hope you can make it!

Register for our “Informing the Investigator: Implementing an Automated SUSAR System” webcast to learn the expectations and challenges involved in implementing an automated SUSAR system.



Meagan Parrish

Meagan Parrish

Meagan Parrish is the Senior Manager of Social Media at Intralinks. She is responsible for social media strategy development and the communications for Intralinks' online communities. Meagan has been creating social media strategies for a variety of companies across verticals for the past several years. She holds Bachelor degrees in Marketing and Finance, with a minor in English Literature.