Connecting Flights: A Case Study in Post-Merger Integration (PMI)

Ben Collins of Intralinks discusses best practices in PMI on “The Deal”

An airline merger proves instructive on the importance of PMI planning.

Airlines are complex organizations with lots of moving parts, and merging them poses special challenges for management, and the integration team. Airline deals make compelling PMI case studies that we can all learn from because they:

  • Are large, high-risk deals
  • Require the integration of regional teams and services, IT systems, expensive equipment and corporate cultures - all in a very highly regulated environment
  • Transpire in public and every flier is either positively or negatively affected