360-Degree Security  
At IntraLinks, providing you with the highest level of security is our top priority. That's why we adhere to the industry's strictest standards, making sure that our systems measure up to both client expectations and any regulatory requirements. To ensure that your data is stored safely and transmitted securely, we take a comprehensive, 360-degree view of security based on these four key pillars:

Application Security
Security begins with the IntraLinks application where built-in software features protect your documents. These safeguards include: 

• Role-based workspace access to make certain that only authorized people gain access to confidential materials.
• Document-level permissioning system to govern access to every document in your workspace.
• Watermarking to mitigate the risk that someone will print or disseminate materials without your permission.
• Document Locking & Protection to prevent unauthorized printing, copying or forwarding.

Your workspace materials are further protected with 128-bit encryption, one of the highest commercially available encryption levels. Detailed tracking and recording of user activity enables you to monitor access through real-time reports—so you always know who’s looking at what, and when.

Infrastructure Security
To ensure your critical information is protected under all circumstances, we also adhere to stringent infrastructure security measures. IntraLinks servers are housed in two geographically remote, highly secure data centers with SunGard, an industry-leading hosting services provider. These are the same facilities that are used by a number of leading banks, government agencies and blue-chip corporations. Each facility uses real-time replication, multiple connections, alternate power sources and state-of-the-art emergency response systems for further data protection. In addition, firewall mechanisms, virus scanning and intrusion detection software are continuously monitored by experienced security experts.

Process Security
IntraLinks has security procedures and controls that govern every aspect of creating and managing an online workspace. Identifying processes to protect your information from security threats requires continuous attention, planning and investment, followed by validation. We not only maintain processes for ourselves but also insist that our partners meet the same strict guidelines.

For example, IntraLinks is proud to have achieved SAS 70 Type II certification, the financial industry's auditing standard for protecting client data. We also help our life sciences clients stay in compliance with the FDA's 21 CFR 11 regulations.

Personnel Security
People are at the center of any system’s security. From our programmers to the account managers you work with each day, every IntraLinks employee undergoes a thorough background check and is bound by strict confidentiality agreements.

New IntraLinks customer service associates undergo an intensive six-week training course to learn about the application and processes used to support our customers. Before working with clients, they must pass several rigorous certification exams. Ongoing certification training and retesting is mandatory to guarantee skills are kept current.

When it comes to the security of your vital business information, nothing can be left to chance. A thorough approach to security must take into account all four of the key pillars: Application, Infrastructure, Process and Personnel. Only IntraLinks provides a proven security strategy and comprehensive controls in each of these areas — validated by stringent third-party certification and an extensive track record of successful client audits.