SS&C Intralinks Affiliates
| Entity | Location | Address | Scope |
|---|---|---|---|
| Intralinks Pty Ltd | Australia | 15 Castlereagh St. 7th floor Sydney 2000 NSW | Support Services Support Services: Client-initiated support. In the course of performing this activity, the Sub-processor may require limited, authorized access to Client End User Files to respond to Client/End User-initiated requests (e.g. troubleshooting to remediate technical issues). Offline Archive Production Offline Archive Production: Only for Client-initiated orders of Encrypted Offline Archives. Offline Archives can be provided either electronically or via USB. See online FAQ for more details |
| Intralinks Servicos de Informatica Ltda | Brazil | Rua Ministro Jesuíno Cardoso,454 – Conj.81 - 8º Andar – Itaim Bibi 04544-051 São Paulo SP Brazil | Support Services Support Services: Client-initiated support. In the course of performing this activity, the Sub-processor may require limited, authorized access to Client End User Files to respond to Client/End User-initiated requests (e.g. troubleshooting to remediate technical issues). |
| Intralinks EMEA France SARL | France | 18 Rue Volney, 75002 Paris | Support Services Support Services: Client-initiated support. In the course of performing this activity, the Sub-processor may require limited, authorized access to Client End User Files to respond to Client/End User-initiated requests (e.g. troubleshooting to remediate technical issues). |
| Intralinks GmbH | Germany | An der Welle 6, D-60322 Frankfurt am Main | Support Services Support Services: Client-initiated support. In the course of performing this activity, the Sub-processor may require limited, authorized access to Client End User Files to respond to Client/End User-initiated requests (e.g. troubleshooting to remediate technical issues). Offline Archive Production Offline Archive Production: Only for Client-initiated orders of Encrypted Offline Archives. Offline Archives can be provided either electronically or via USB. See online FAQ for more details |
| Blue Prism GmbH | Germany | Mühldorfstraße 8, 81671 Munich | Professional Services Engagement Only. Professional Services:Specialized services where Client engages with Intralinks Professional Services team for custom solutions. Scope and delivery of professional services are additional, and billable. These services are only explored and delivered upon Client request. Note: Limited to the Client-selected service. |
| SS&C Technologies (Asia) Limited | Hong Kong | Suite 2702-04, Central Plaza, 18 Harbour Rd, Wan Chai | Support Services Support Services: Client-initiated support. In the course of performing this activity, the Sub-processor may require limited, authorized access to Client End User Files to respond to Client/End User-initiated requests (e.g. troubleshooting to remediate technical issues). |
| Intralinks India Solutions Private Limited | India | We Work Raheja Platinum 3rd Floor, Sag Baug Road, off Andheri - Kurla Rd, Marol, Andheri East, Mumbai - 400059 | Support Services Support Services: Client-initiated support. In the course of performing this activity, the Sub-processor may require limited, authorized access to Client End User Files to respond to Client/End User-initiated requests (e.g. troubleshooting to remediate technical issues). |
| EzeSoftware India Private Limited | India | Level 4, Phase 2.3, SY.No.115 (Part), Waverock, TSIIC IT/ITES SEZ, Nanakramguda Village, Serilingampally Mandal, Hyderabad 500008 | Support Services Support Services: Client-initiated support. In the course of performing this activity, the Sub-processor may require limited, authorized access to Client End User Files to respond to Client/End User-initiated requests (e.g. troubleshooting to remediate technical issues). |
| SS&C Technologies, India | India | First Floor, Tower II, GAR Laxmi Infobahn, ORR Sevice Road Opp. Babukhan Arena, Kokapet, Hyderabad, Telangana 500075 | Support Services Support Services: Client-initiated support. In the course of performing this activity, the Sub-processor may require limited, authorized access to Client End User Files to respond to Client/End User-initiated requests (e.g. troubleshooting to remediate technical issues). Service Maintenance Service Maintenance:Software and systems engineering + platform maintenance. |
| SS&C Technologies Italy S.r.l. | Italy | Via Uberto Visconti di Modrone 15, 20122 Milan | Support Services Support Services: Client-initiated support. In the course of performing this activity, the Sub-processor may require limited, authorized access to Client End User Files to respond to Client/End User-initiated requests (e.g. troubleshooting to remediate technical issues). |
| Intralinks Goudou Kaisha | Japan | New Otani Garden Court 10F, 4-1 Kioicho, Chiyoda-ku, 102-0094 Tokyo | Support Services Support Services: Client-initiated support. In the course of performing this activity, the Sub-processor may require limited, authorized access to Client End User Files to respond to Client/End User-initiated requests (e.g. troubleshooting to remediate technical issues). |
| SS&C Technologies Korea Ltd. | South Korea | (Yeouido-dong, Two IFC) Level 22, 10 Gukjegeumyungro, Yeongdeungpo-gu, Seoul | Support Services Support Services: Client-initiated support. In the course of performing this activity, the Sub-processor may require limited, authorized access to Client End User Files to respond to Client/End User-initiated requests (e.g. troubleshooting to remediate technical issues). |
| Intralinks EMEA Holdings B.V. | Netherlands | Herengracht 448, 1017CA Amsterdam | Support Services Support Services: Client-initiated support. In the course of performing this activity, the Sub-processor may require limited, authorized access to Client End User Files to respond to Client/End User-initiated requests (e.g. troubleshooting to remediate technical issues). |
| Intralinks SRL | Romania | 28-30 Academiei Street District 1 Bucharest | Service Maintenance Service Maintenance:Software and systems engineering + platform maintenance. |
| Intralinks Asia Pacific Pte. Ltd. | Singapore | 1 Raffles Quay North Tower #29-01 048583 | Support Services Support Services: Client-initiated support. In the course of performing this activity, the Sub-processor may require limited, authorized access to Client End User Files to respond to Client/End User-initiated requests (e.g. troubleshooting to remediate technical issues). |
| Intralinks Spain SLU | Spain | Calle Velaquez 27-1 Madrid 1 28001 | Support Services Support Services: Client-initiated support. In the course of performing this activity, the Sub-processor may require limited, authorized access to Client End User Files to respond to Client/End User-initiated requests (e.g. troubleshooting to remediate technical issues). |
| Intralinks Holdings BV Filial (registered branch of Netherlands entity) | Sweden | Humlegårdsgatan 20 114 46 Stockholm | Support Services Support Services: Client-initiated support. In the course of performing this activity, the Sub-processor may require limited, authorized access to Client End User Files to respond to Client/End User-initiated requests (e.g. troubleshooting to remediate technical issues). |
| Advent Software (Middle East) Limited | UAE | Office 412, Level 4, The Gate Village Building 10, DIFC, Dubai, AE PO Box 506643 | Support Services Support Services: Client-initiated support. In the course of performing this activity, the Sub-processor may require limited, authorized access to Client End User Files to respond to Client/End User-initiated requests (e.g. troubleshooting to remediate technical issues). |
| Intralinks Ltd. | United Kingdom | The Rex Building, Fourth Floor 62 Queen Street London, England EC4R 1EB | Support Services Support Services: Client-initiated support. In the course of performing this activity, the Sub-processor may require limited, authorized access to Client End User Files to respond to Client/End User-initiated requests (e.g. troubleshooting to remediate technical issues). Offline Archive Production Offline Archive Production:Customer-initiated request for Encrypted Offline Archive. Offline Archive can be provided either electronically or on USB. See online FAQ for more details. |
| SS&C Technologies, Inc. | United States, Canada | 80 Lamberton Road, Windsor, CT, 06095 | Applicable to E-Investor Clients only |
| SS&C GIDS, Inc. | United States | 1055 Broadway, Kansas City, MO, 64105 | Data Center Operations Data Center Operations:Operates and maintains the SS&C Intralinks data center and equipment that hosts Client End User Files. Sub-processor personnel do not require access to Client End User Files to perform this activity. |
Third Party Sub-processors
| Entity | Location | Address | Scope |
|---|---|---|---|
| Amazon Web Services, Inc. | Australia, Germany, Japan, United Kingdom and United States | P.O. Box 84023 Seattle, WA, 98124 USA | Data Center Operations Data Center Operations:Operates and maintains the SS&C Intralinks data center and equipment that hosts Client End User Files. Sub-processor personnel do not require access to Client End User Files to perform this activity. |
| Integrity Net Inc. | Philippines | Joseling Road Batangas City, Pallocan West,Batangas 4200 | Support Services Support Services: Client-initiated support. In the course of performing this activity, the Sub-processor may require limited, authorized access to Client End User Files to respond to Client/End User-initiated requests (e.g. troubleshooting to remediate technical issues). |
| 365 Data Centers, LLC | United States | 200 Connecticut Avenue, Suite 5A, Norwalk, CT, 06854 | Data Center Operations Data Center Operations:Operates and maintains the SS&C Intralinks data center and equipment that hosts Client End User Files. Sub-processor personnel do not require access to Client End User Files to perform this activity. |
| Zendesk, Inc. | United States | 989 Market St, San Francisco, CA, 94103 | 24/7 Support – CRM |
| Gainsight, Inc. | United States | 350 Bay Street, Suite 100, San Francisco, CA, 94133 | Customer Success Management – CRM |
| Okta, Inc. | United States | 100 First Street, San Francisco, CA, 94105 | Intralinks Identity Services Provider – login, MFA, etc. |
| Cloudflare, Inc. | United States | 101 Townsend St., San Francisco, CA, 94107 | Applicable to North America InvestorVision Clients only. |
| Bird.com Inc . | United States | 4701 Sangamore Road, Suite 100N-139 Bethesda MD 20816 | Platform e-mail notification provider e.g. welcome email, activate account etc. |
| TeleSign Corp. | United States | Marina Del Rey 13724 Fiji Way #600, Los Angeles, CA, 90292 | SMS messaging provider for exchange access control. Enabled upon Client request. |
| Maven AGI | United States | 131 Dartmouth Street, 3rd Floor, Boston, MA 02116 | Support ServicesSupport Services: Client-initiated support. In the course of performing this activity, the Sub-processor may require limited, authorized access to Client End User Files to respond to Client/End User-initiated requests (e.g. troubleshooting to remediate technical issues). |
| DocuSign, Inc. | United States | 221 Main St, Suite 1000/1550, San Francisco, CA 94105 | Applicable to E-Investor and FundCentre Fundraising Clients only |
| MongoDB, Inc. | United States | 1633 Broadway, 38th Floor, NY 10019 | Provides Database services |
| Splunk LLC | United States | 3098 Olsen Drive San Jose, CA, 95128 | Supports on-premise SIEM integration with Intralinks SecurityHub |
| Akamai Technologies, Inc. | United States | 145 Broadway Cambridge, MA, 02142 | Provides Content Delivery Network (CDN) and Web Application Firewall (WAF) Services |
Third Party Sub-contractors
| Entity | Location | Address | Scope |
|---|---|---|---|
| Lightstreamer S.r.l. | Italy | Via Panfilo Castaldi 11, 20124 Milan | Enables real-time push notification and data streaming services. |
| Integrity Net Inc. | Philippines | Joseling Road, Pallocan West, Batangas City, Batangas 4200 | Provides customer support services for SS&C Intralinks, covering client-initiated support e.g. password resets, troubleshooting, and escalation routing. |
| NICE | United Kingdom | Tollbar House, Tollbar Way, Hedge End, Southampton, SO30 2ZP | Provides Contact Centre Services: inbound call routing, outbound calling, and contact management for SS&C Intralinks 24/7 customer support operations. |
| Sophos | United Kingdom | The Pentagon, Abingdon Science Park, Abingdon, Oxfordshire, OX14 3YP | Provides virus scanning and malware detection capabilities integrated within SS&C Intralinks products. |
| Ubuntu | United Kingdom | 5 New Street Square, London, EC4A 3TW | Provides enterprise-grade security patching and technical support for server operating systems within SS&C Intralinks' infrastructure. |
| Akamai | United States | 145 Broadway, Cambridge, MA 02142 | Provides Content Delivery Network (CDN) and Web Application Firewall (WAF) Services. |
| Amazon Web Services | United States | P.O. Box 84023, Seattle, WA 98124 | Cloud infrastructure and platform services. Hosting, including compute, storage, database, and networking. Supports scalable, resilient, and secure application operations globally. |
| Arista | United States | The Pentagon, Abingdon Science Park, Abingdon, Oxfordshire, OX14 3YP | Provides network switch operating system software, hardware warranty services, and technical support for data centre network infrastructure. |
| Bird.com Inc. (d/b/a SparkPost) | United States | 4701 Sangamore Road, Suite 100N-139, Bethesda, MD 20816 | Provides cloud-based email delivery services for platform notifications sent to SS&C Intralinks customers. |
| CloudFlare | United States | 101 Townsend Street, San Francisco, CA 94107 | Provides global CDN, DNS, edge security, and performance optimization services, including DDoS protection, WAF, and zero-trust access capabilities. |
| Comport Consulting Corp (Cohesity) | United States | 78 Orchard Street, Ramsey, NJ 07446 | Provides backup, snapshot, and data recovery services, supporting business continuity and disaster recovery capabilities. |
| DocuSign, Inc. | United States | 221 Main Street, Suite 1000/1550, San Francisco, CA 94105 | Provides electronic signature and contract lifecycle management services for internal contract workflows, and secure electronic form completion and signature capabilities for E-Investor and FundCentre. |
| F5 | United States | 801 5th Avenue, Seattle, WA 98104 | Provides application delivery and web application firewall (WAF) software, including security updates and technical support, for network and application infrastructure. |
| Fortinet | United States | 909 Kifer Road, Sunnyvale, CA 94086 | Provides next-generation firewall software, threat intelligence updates, and technical support for network security infrastructure. |
| Microsoft | United States | One Microsoft Way, Redmond, WA 98052 | Provides enterprise software, cloud computing, productivity platforms, and AI-powered solutions to enable secure, scalable, and efficient digital transformation. |
| MinIO, Inc. | United States | 275 Shoreline Drive, Suite 100, Redwood City, CA 94065 | Provides object storage software, security patching, and technical support for SS&C Intralinks applications. |
| MongoDB | United States | Paramount Plaza, 1633 Broadway, 38th Floor, New York, NY 10019 | Database software, security patching, and technical support for the MongoDB database environments. |
| NetApp, Inc. | United States | 3060 Olsen Drive, San Jose, CA 95128 | Provides storage hardware and software, including hardware warranty and data availability services, supporting SS&C Intralinks' data management. |
| Okta, Inc. | United States | 100 First Street, San Francisco, CA 94105 | Identity and Access Management services including login, single sign-on (SSO), multi-factor authentication (MFA), and user lifecycle management. |
| HashiCorp, Inc. | United States | Suite 700, 101 Second Street, San Francisco, California, 94105 | Provides secure information storage backend for all Intralinks products. |
| Oracle America Inc | United States | 2300 Oracle Way, Austin, TX 78741 | Provides enterprise database platform services supporting product data storage and access. |
| PagerDuty | United States | 600 Townsend Street, Suite 200, San Francisco, CA 94103 | Provides incident alerting, on-call scheduling, and escalation management services for SS&C Intralinks engineering and operations teams. |
| Quest Software, Inc. | United States | 20 Enterprise, Suite 100, Aliso Viejo, CA 92656 | Provides database performance monitoring and administration tools used by SS&C Intralinks' database team to manage database environments. |
| ServiceNow | United States | 2225 Lawson Lane, Santa Clara, CA 95054 | Provides IT service management capabilities including incident, problem, change, and request management for SS&C Intralinks internal operations. |
| Splunk (Cisco) | United States | 3098 Olsen Drive, San Jose, CA 95128 | Supports real-time monitoring and SIEM integration. Applicable only to SS&C Intralinks SecurityHub customers with SIEM integration feature enabled. |
| Stonecourt 365 | United States | 200 Connecticut Avenue, Suite 5A, Norwalk, CT 06854 | Provides co-location services including physical data centre hosting, power, cooling and physical security. |
| Tandesa, LLC | United States | 5330 Calle Vista, San Diego, CA 92109 | Provides enterprise PDF generation, manipulation, and document processing capabilities using iText libraries, including licensing, support, and updates. |
| TeleSign Corp. | United States | 13724 Fiji Way, Suite 600, Marina del Rey, CA 90292 | Provides SMS-based multi-factor authentication services for Intralinks exchange access control. Enabled upon client request. |
| Zendesk | United States | 989 Market Street, San Francisco, CA 94103 | Support ticketing and case management platform used by SS&C Intralinks support teams. Hosts the SS&C Intralinks Support Centre and customer-facing support channels. |
Optional Deal Services Sub-processors
(limited to the Client-selected service)
| Entity | Location | Address | Scope |
|---|---|---|---|
| BrightWay | China | Harbour Ring Huangpu Center, 98 Liuhe Road, Huangpu District, Shanghai | Deal Services such as Translation Deal Services:Delivery of additional, billable Deal Services which are only performed if Client has requested Deal Services (e.g. Redaction as a service or Translation etc.). |
| Mediatica SpA | Italy | via Marco e Marcelliano, 45, 00147 Roma | Deal Services such as Redaction Deal Services:Delivery of additional, billable Deal Services which are only performed if Client has requested Deal Services (e.g. Redaction as a service or Translation etc.). |
| The Room B.V. | The Netherlands | Professor W.H. Keesomlaan 12 1183 DJ Amstelveen | Deal Services such as Redaction and Transaction Services Deal Services:Delivery of additional, billable Deal Services which are only performed if Client has requested Deal Services (e.g. Redaction as a service or Translation etc.). |
| LanguageLine (formerly Capita Translation and Limited) | United Kingdom | Queen Elizabeth House, 5th Floor, 4 St. Dunstan’s Hill, London, EC3R 8AD | Deal Services such as Translation Deal Services:Delivery of additional, billable Deal Services which are only performed if Client has requested Deal Services (e.g. Redaction as a service or Translation etc.). |
| Robin AI Limited | United Kingdom | 10 Devonshire Square, London, England, EC2M 4YP | Deal Services including NDA management Deal Services: Delivery of additional, billable Deal Services which are only performed if Client has requested Deal Services (e.g. Redaction as a service or Translation etc.). |
| Scrivnr Legal Technologies, Inc. Doing business as ndaOK | United States | 2418 Spring Lane, Austin, TX 78763 | Deal Services including NDA managementDeal Services: Delivery of additional, billable Deal Services which are only performed if Client has requested Deal Services (e.g. Redaction as a service or Translation etc.). |
| UnitedLex Corporation | United States | 11501 Outlook St. Suite 450, Overland Park, KS 66211 | Deal Services such as Redaction Deal Services:Delivery of additional, billable Deal Services which are only performed if Client has requested Deal Services (e.g. Redaction as a service or Translation etc.). |